Our return policy is 30 days from purchase date. This is the date that the payment was completed and processed. If 30 days have gone by since your purchase, we will unfortunately not be able to offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Please note that the refund will be for the product cost only as we do not cover the shipping cost of sending the product back to us.
When approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
To return your product, please mail your product to:
Huboo Technologies Limited, Unit 4
South Oakwood Drive
Bristol BS16 7LB
Depending on where you live, it may take time for your return product to reach us. You may consider using a trackable shipping service or purchasing shipping insurance. Unfortunately, we are not able to guarantee that we will receive your returned item.