Shipping Information

We offer FREE shipping worldwide. All of our orders are shipped on business days (Monday - Friday) from our warehouse in the United Kingdom.

Delivery times are as follows:

  • United Kingdom: 2 to 3 business days
  • United States: 8 to 10 business days
  • Europe: 4 to 6 business days
  • Rest of World: 5 to 10 business days

 

Please note that products purchased during this time may be delayed due to business interruptions caused by COVID-19.  

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Order Confirmation
You will receive an order confirmation via e-mail shortly after placing your order. This confirmation will provide you with your order number and indicate the total value of the merchandise purchased.

Shipping Confirmation
You will receive an e-mail notification when your order ships. The shipping notification will include information on how to track your order.

Order Processing
The order process begins as soon as your online purchase is completed. Your item will be processed once your payment method has been approved and the shipping address is verified. Most orders will be processed within 1-2 business days after the order is placed. After your order leaves our warehouse, delivery times vary according to the location of your shipping address. Please note that business days are Monday-Friday, excluding United Kingdom public holidays.

Order Tracking
An “order tracking link” and tracking number will be included in your shipping confirmation e-mail so that you may track the status of your order.

Changes to Orders and Personal Information
We will do our best to accommodate changes to orders or personal information. However, we process orders quickly and cannot guarantee that your request will be fulfilled. We apologise in advance for any inconvenience, and we hope that in the majority of cases, our faster processing works to your advantage. We are not responsible for the shipping and handling fees incurred for items that have been mis-ordered.